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Guarantees

A quality product

ENKO is based in the South of France.
Everything from design to R&D and production is made in its workshop.
By having a total control on the conception and production process (research, tests, machining, assembling…), ENKO is making sure you get a high-quality product.

Since December 2017, ENKO is "French Fab" labelled.

ENKO has a strong interest for Corporate Social Responsibility.
The shoes are made using recyclable materials and they are shipped in reusable fabric bags.
Even if running is considered as being close to nature, we should not forget that every year 243,000 tons of shoes should be recycled.
In fact, runners buy 2 or 3 pairs of running shoes each year, because "classic" running shoes stop offering cushioning around maximum 1,000 Km. The ENKO running shoes are able to run 2,000 Km (1,250 miles) minimum, with no changes in their cushioning quality.
The interchangeable springs and studs allow you to continue running with the same shoes.
Moreover, the upper shoes are made of high quality fabrics.
These are some of the reasons why the ENKO running shoes are the world's most durable shoes.

"Satisfied or your money back"

Here at ENKO, we make sure our clients get satisfied..
If you are not happy with your shoes in the 14 days after having received them, you will get a full refund.
To get your money back, contact us directly, and we will indicate you the next steps.

Free exchange

Not the right size?
No problem! You benefit from a free return of your shoes for one exchange*. The shoes must be new and not used. You return them to us for free and we send you to the right size.
Then just contact us and we shall indicate you the procedure.
To make a return, contact our Customer Service by email or phone.
(*) Return support limited to 1 only exchange per order.

Shipping worldwide

We ship all around the world.
The preparation and shipping delay is indicated on each product sheet..
Once your parcel will be shipped, you will receive an e-mail allowing you to track your parcel.

Payment solutions

We accept 2 means of payment for you to pay your order :

Online payment with a payment card
It is the simplest and fastest payment mode.
Most common international payment cards are accepted (Visa, Mastercard and American Express)
We have a PCI DSS certification and we use a SSL protocol, in order to encrypt all the information about your order. This way we can assure you an optimal security of your data.
Your bank details never appear in plain text.
We never get access to your bank information and we do not keep track of it.

Online payment with Paypal
Paypal is an online payment service allowing you to pay your order with your Paypal account.

Customer support

A question about your order or a product?
Contact our Customer service!
Jacqueline will answer you with a smile by phone from Monday to Tuesday and Thursday to Friday from 02:30 PM to 04:30 PM (Paris time) at +33 (0)4 68 94 91 21.
You can also contact us by email at the following address: contact@enko-running-shoes.com. We will answer you as soon as possible.

Who are we?

ENKO is a French company with the "SAS" status. It has a 28,142 € capital.
ENKO is registered at Carcassonne "RCS" under the number n°799 369 855
ENKO SAS,
287 Avenue Jean-Fourastié
11400 CASTELNAUDARY
France
Téléphone : +33 (0)4 68 94 91 21
Email : contact@enko-running-shoes.com