3-year guarantee

Enko shoes has a 3 year guarantee for the shoe as well as all mechanical items.
The springs are guaranteed for 1 million cycles, or about 1,250 miles without deterioration of the cushioning.

The guarantee applies to:

  • Hidden defects,
  • broken items,
  • non-functioning or abnormal operation of the cushioning system,
  • abnormal deterioration of the footwear (seam, abnormal deformation...).

Normal wear of the shoe is not taken into account in the guarantee.

Shipping worldwide

All items are shipped worldwide by UPS (United Parcel Service Inc.), the world's largest package delivery company.
The preparation and shipping delay is indicated on each product sheet.. Once your parcel will be shipped, you will receive an e-mail allowing you to track your parcel.

Free, easy exchanges and returns

Not the right size?
No problem! You benefit from a free return of your shoes for one exchange*.
The shoes must be new and not used. You return them to us for free and we send you to the right size.
Then just contact us and we shall indicate you the procedure.

To make a return, contact our Customer Service by email or phone.

(*) Return support limited to 1 only exchange per order.

100% secure payment

We accept 2 means of payment for you to pay your order:

Online payment with a payment card
It is the simplest and fastest payment mode.
Most common international payment cards are accepted (Visa, Mastercard and American Express)
We have a PCI DSS certification and we use a SSL protocol, in order to encrypt all the information about your order. This way we can assure you an optimal security of your data.
Your bank details never appear in plain text.
We never get access to your bank information and we do not keep track of it.

Online payment with Paypal
Paypal is an online payment service allowing you to pay your order with your Paypal account.